Our Role, Services and Regulations
Best2Insure is a trading Name of Easy Travel & Tours Limited. We are an Independent Insurance Broker who acts as your agent in arranging and providing you non-investment general insurance policies. Our permitted business includes advising, arranging, dealing and assisting with the placing and administration of all types of non-investment general insurance products.
Best2Insure use facilities provided by insurance companies and Lloyds Syndicates alike. We are member of the British Insurance Broker Institute (BIBA) and are authorised & regulated by the Financial Conduct Authority (FCA). Best2Insure FCA Registration No. 487912, our details can be checked on the FCA website at https://register.fca.org.uk.
Insurers
Whilst we take every care to check the financial stability of any firm with which we place business, we cannot be held responsible if that firm subsequently ceases to trade.
Commission
When we arrange a policy with an insurer on your behalf, We may receive commission from the insurer which is a percentage of the total annual premium. Any commission is considered to be fully earned when your insurance(s incepts. We will tell you in writing (where applicable, upon request) whether we receive such a commission or any other remuneration, including indirect remuneration (and including the source of such remuneration) for arranging your insurance or providing you with any other services.
Treating Customers Fairly
We set high standards for ourselves and it is our intention to treat customers fairly at all times. We have appointed Mr T Shabbir to oversee TCF within this firm. If at any time you feel that you have not been treated fairly please contact us in order that the matter may be addressed.
Claims
We will assist you in the reporting and conduct of your claim. All claims must be notified as soon as possible to the insurer via one of their claims lines or to us so that we can inform the insurer. All correspondence regarding a potential claim must be passed on to us or the insurers. Under no circumstances should correspondence with third parties be entered into. A detailed claims procedure is given in every policy booklet in addition to Help Lines. Read this fully.
Failure to Notify incidents in accordance with the Policy Terms &Conditions could invalidate your insurance cover.
Treating Customers Fairly
We set high standards for ourselves and it is our intention to treat customers fairly at all times. We have appointed Mr T Shabbir to oversee TCF within this firm. If at any time you feel that you have not been treated fairly please contact us in order that the matter may be addressed.
Fees
We may negotiate a fee with you for our services; however you will not incur a liability to pay a fee unless we have given you prior notice of this. Where we are not able to supply you with the actual fee, we will supply you with the basis of calculation of any such fee. We may charge a fee in addition to any commission we are paid by an insurer, and if this is the case, we will inform you. We will also advise you in advance in the event third party providers that we use to arrange your insurances charge a fee. Any fee is considered to be fully earned when Your insurance(s) incepts.
Confidentiality
All personal information about you will be treated as private and confidential. We are registered under the Data Protection Act 1998 and we undertake to comply with the Act in all our dealings with your personal data. Your personal information will be kept secure.
